Industries

Aftermarket

Make your strategy into a competitive advantage by enhancing customer service, while simultaneously driving revenue and profitability to new highs.

Business Criticality

Embracing the wave of digitization will fundamentally change how your service businesses operate.

The key to pressing forward is designing new service business models. Maturing your aftermarket business to a proactive or predictive model will address the needs of your customers, increase productivity and enhance market share.  From Ecommerce to IoT, you have to adapt to meet customer needs, which cannot be done using cost-plus pricing. 

Vendavo is the market leader in working with Aftermarket & Spare Parts companies, driving proven value:

3

Sales Improvement

500k

of Value in the First Four Months

80

Reduction in Process Time

How Does Vendavo Unlock Growth + Profitability?

Product Configuration and Quoting

Enable eCommerce for your aftermarket business.

Analyze every data point to build up a picture of current offerings performance to drive action that improves customer and product specific-pricing.

Make it easy for customers and sellers to configure valid complex product offerings and submit for quotes at the speed of digital commerce.

22B

Auto Parts eCommerce Market Share

by the year 2023

Price Setting

Use dynamic pricing models to seize the advantage.

Create dynamic pricing models that are constantly updated to reflect current supply and demand, product lifecycle, and market dynamics of aftermarket parts.

Quickly simulate pricing strategies, then set prices and promotion programs based on statistical segmentation across customer types, product type, and more. Capture market share by leveraging value in every moment.

1

Improvement in Pricing

Creates operating improvement of 19%

Profit Identification​

Amend policies and adopt new initiatives to mature your value capture.

Identify and eliminate margin leakage across the entire range of Aftermarket parts. Identify the spectrum of margin leakage across the waterfall to highlight areas for action.

Amend policies and adopt new initiatives to mature your value capture.

60-80

of Parts are Not Priced Adequately

to match market conditions and company strategies.

Industry Challenges & Vendavo Outcomes

Challenges

  • Dynamic changes in customer needs market require dynamic pricing capabilities
  • Limited measures for profitability visibility across the product lifecycle
  • Lack of understanding of perceived customer segment value
  • Your commercial processes struggle with getting the optimized, winning price in front of the customer quickly
  • Pricing efficiently and accurately across hundreds of thousands of products/ SKUs
  • Workflow process is arduous and does not provide the proper awareness of low or negative margin transactions

Outcomes

  • Automated Intelligent Pricing
  • Price Optimization
  • Dynamic Pricing
  • Centralized Price Management
  • Market Data Management
  • Transfer Price Management
  • List Price Management
  • Pricing Guidance
  • Pricing Analytics
  • Incentive Management
Learn More

Challenges

  • Cumbersome commercial processes resulting in slow time to quote
  • Parts and services are increasingly being sold online
  • Lack of relevant customer context for deal negotiation
  • Lack of single integrated view of the customer
  • Meeting new, more demanding customer expectations
  • Increasing competitive price pressure

Outcomes

  • Improved Win Rates
  • Fast Accurate Quotation
  • B2B Ecommerce
  • Product Availability
  • Guided Selling
  • Deal Profitability
  • Price Agreements
  • Product/Offering Configuration
    Automated Proposal Generation
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Challenges

  • Aftermarket spare parts business model evolution and the aftermarket world is going online
  • Limited understanding of how to appropriately treat customers to match value offered to customer willingness to pay
  • Limited profitability and performance visibility
  • Lack of value chain digitalization
  • Supply and demand disruptions
  • Lack of integrated eCommerce and direct sales commercial processes automation

Outcomes

  • Artificial Intelligence
  • ERP and CRM Integration
  • Margin Optimization
  • Deal Negotiation Insights
  • Price Volume Mix Analysis
  • Advanced Segmentation Modeling
  • Predictive Business Alerts
  • Configurable Dashboards
  • Advanced Commercial Visualization
Learn More

[What I like best is the] ability to have an integrated view of my business in real time to make more effective business decisions.

Armeka Sullivan
Revenue Management Project Manager

Popular Aftermarket Resources