January 9, 2020
Budget dollars are always hard-fought and 2020 has been no exception. Departments are continually asked to do more with less and, as digital transformation initiatives kick into high gear with lofty goals of improved efficiencies and enhanced customer experiences, ROI is a key metric for every software implementation.
Any software vendor worth their salt should help you understand ROI. This is an area Vendavo has spent considerable time on and in 2019 we set out to know more about how much value our commercial excellence solutions were bringing our B2B customers.
High ROI with Vendavo
What we discovered was rewarding, both for our customers and our own hard-working, internal teams. We conducted more than 100 individual analyses across more than two dozen customer engagements for the year 2019. The power of Vendavo solutions enabled these customers to collectively see a confirmed price/margin uplift in excess of $500,000,000 last year alone.
Additionally, our customers typically see return on sale benefits of .5% to 2.5%. In the first four years of implementing Vendavo, our customers see an average return of 1.8%. Our analyses showed some slight nuances across different customer verticals. If you’d like to know more about how your industry fared, we’re happy to talk with you in more detail.
With a clearer understanding of the value we help our customers generate, we are now well positioned to grow that value mark even more. This is the second step to our investigation into value and we’ll have some exciting news to announce on that front very soon.
Here’s to a prosperous 2020!
If Configure, Price, Quote (CPQ) is on your list of considerations in 2020, try the Vendavo CPQ Value Assessment. This free tool helps you estimate the value you can expect CPQ to bring your organization.