Chargeback Management Software for Healthcare

Chargeback and special pricing programs are essential to doing business in healthcare, but they’re also a prime source of revenue leakage. Manual workflows, inconsistent validations, and opaque agreements can result in overpayments, audit risk, and strained distributor relationships. Vendavo’s Rebate & Channel Manager brings automation, control, and visibility to the entire chargeback process so you can protect margins and build trust across the supply chain and partnerships.

What’s costing you in chargebacks?

Lack of automation in chargeback management slows you down and hurts profitability. Here are some common challenges we help healthcare manufacturers solve:

Revenue Leakage

Mismatched contract terms, duplicate claims, and pricing errors lead to unintentional over-payments that add up fast.

Manual Reconciliation

Excel-based workflows and siloed data introduce bottlenecks, inaccuracies, and compliance risks.

Poor Visibility

Without centralized data, it’s nearly impossible to track claims across GPOs, IDNs, wholesalers, and SPAs.

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Your Solution for Chargebacks

Rebate & Channel Manager automates the entire chargeback lifecycle—from agreement validation and pricing accuracy to claim matching and settlement. Whether you’re managing dozens of contracts or thousands of line items, Vendavo helps you reclaim control and boost profitability.

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We’ve seen healthcare manufacturers recover millions by automating chargebacks and eliminating reconciliation delays. The impact on margins is real.

Mike Slavin

Business Consultant at Vendavo

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Recover Millions

Customers have eliminated costly errors and clawed back revenue previously lost to inefficiencies.

Build Relationships

Timely, accurate payments strengthen trust with wholesalers, GPOs, and providers.

Protect Margins

Rebate & Channel Manager gives your pricing and finance teams the control they need to stop profit leakage at the source.

Vendavo Strengthens Chargeback Operations

Chargeback complexity doesn’t have to mean revenue loss. Vendavo’s solution gives you claim accuracy, faster payments, and audit confidence so you can achieve unparalleled business outcomes.

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We were committed to training and getting everyone comfortable with Rebate & Channel Manager. The new solution helped us manage promotions better, cut costs, and drive more sales, significantly improving our operations and ROI.”

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Vice President, Confectionery Manufacturer

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Genpak Improves Customer Satisfaction with Systematic Rebates and Accruals

Discover how Genpak, a leading North American manufacturer of food packaging, leverages Vendavo’s Rebate & Channel Manager to systematically and effectively accrue and pay out rebates.

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Automate your chargeback process and reclaim your time.

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Frequently Asked Questions

A chargeback happens when a product is sold at a special contract price to a hospital, clinic, or pharmacy. The distributor sells it at that lower price, then asks the manufacturer, like you, to pay them back the difference between the discounted contract price and the regular list price.

Vendavo helps you keep everything in one place and makes sure claims match the right contract, price, and product with Rebate & Channel Manager. It checks for errors before payments go out and gives you a clear audit trail, so your team isn’t buried in spreadsheets or fixing mistakes after the fact.

Yes, Vendavo’s Rebate & Channel Manager can integrate with leading ERP systems, ensuring seamless data transfer and enhancing process automation for rebate management. 

Because the manual way is risky. Errors can mean paying too much, paying too late, or not paying at all. Automation saves time, avoids mistakes, and helps you build stronger relationships with your distributors by keeping payments fast, accurate, and reliable.