To help pricing professionals decipher the strategies and technologies designed to improve customer insight and experience, Vendavo, a leader in commercial excellence solutions, will host a webinar, Why Customer Experience is the New Battleground in B2B Pricing and How to Monetize It with the Professional Pricing Society (PPS) on Tuesday, October 1 at 9am PT | 12pmET | 6pm CET. Registration for tomorrow’s webinar is now open.
Led by Ben Blaney, Vice President, Business Consulting with Vendavo and Joe Dallimore, Head of Pricing and Packaging at Qualtrics, participants will learn about why keeping in touch with customers’ wants and needs is more important in B2B than ever before.
During the 45-minutes session, participants will also learn:
- Principles of customer experience management
- Techniques for analyzing and developing improvement hypotheses
- Success stories of organizations that are at the forefront of customer experience
Strategies learned in the webinar will be discussed in more detail and with the premise of how to monetize them during the Annual Fall PPS Pricing Workshops and Conference October 16 in Las Vegas. Vendavo will exhibit at PPS in the main exhibit hall in booth 102 where Blaney will demo Vendavo Intelligent CPQ and Vendavo Pricepoint. Industry thought leader, Stephan Liozu, PhD will also be on hand to discuss and sign copies of his new book, Pricing Strategy Implementation as will chapter contributor, Mitchell D. Lee, Profit Evangelist, Vendavo.
Registration is required to attend the Expo and take the course. Visit the PPS Fall Conference website.