June 5, 2020
I think that we can safely say that B2B commerce has gone digital. More than ever, B2B buyers are searching for that “Amazon like” customer experience. However, enterprise businesses still struggle to deliver the seamless B2B sales interaction their customers demand.
Research from Salesforce shows: “Eighty-two percent of business buyers want the same experience as when they’re buying for themselves. But only 27% say companies generally excel at meeting their standards for an overall B2B experience, signaling ample room to improve.”
Enterprise executives may feel like they have fallen behind on their digital transformation initiatives; especially amid a pandemic that has even further forced acceleration toward a digital economy. But completely transitioning into the digital economy of today is not quite as easy as flipping a switch. Maturing commercial capabilities is by no means an easy task, but there are clearly technology partners, ahem—Vendavo, that are best equipped to help enterprises make this meaningful digital transformation.
Enhancing commercial processes is one thing, but achieving Commercial Excellence is something entirely different. Vendavo has been focusing on Commercial Excellence for the past 20 years—but what does Commercial Excellence really mean? When I think Commercial Excellence, I think of a business where maximum value is being created for both the seller and the purchaser, and that business is achieving enterprise profitability targets while simultaneously providing an optimal customer experience. You may say, “suuure that’s all well and good, but how can I actually achieve this said epitome of enterprise excellence?”
Well, it’s a combination of people, process, data, and technology of course…It’s not a copout I swear!
Lucky for you, I am not about to inundate your mailbox with numerous slide decks and Ebooks on what Commercial Excellence means and how to achieve the elusive unicorn of digital transformation (Though our Vendavo Value Consultants would be happy to have that deeper conversation). Before any content of that sort, I would first like to invite you for a walk, a walk into a different dimension called…
The Commercial Excellence Zone
A dimension where your pricing strategies connect to sales execution. A dimension where your ERP system can seamlessly integrate with your CRM through an enhanced commercial intelligence software platform. Allow me to show you a business dimension where Vendavo’s Commercial Excellence Software brings you to a land of ultimate profitability through integrated pricing management, pricing optimization, and CPQ enhanced sales negotiation. A dimension where Vendavo can help you claim your commercial edge…do dodo do, do dodo do, do dodo do!