While lower IT costs and greater reliability were big decision drivers for the Vendavo solution, the addition of Vendavo Professional Services ensures that value is being realized for all stakeholders. Vendavo pricing consultants worked with Corning Optical Communications to outline metrics for success, set goals, and then measure those goals precisely and consistently. Those resources made a huge difference in helping prove value and progress throughout the organization.
Vendavo supported solution design and configuration, change management, and value measurement. Specific value cases created for Corning included the identification of negative margin and low margin transactions, creating a process to monitor and manage costs-to serve at a granular and actionable basis, and establishing business routines for optimizing pricing in general and creating value-based pricing for key products.