Technical lead focused on winning customer experiences
Juraj Kovac is the person everyone wants on their team. As Senior Technical Support Manager, he leads several Support and DevOps teams analyzing client input, delivering good-fit solutions, and innovating new product developments that both address his clients’ wish lists and guide new functionality. He has passionately served the needs of clients in escalating roles that include web administrator, software engineer, software designer, product manager,IT analyst, support engineer, and even entrepreneur/public relations specialist for the travel industry. His well-rounded background (and extensive experience both riding trains and collecting model versions of them) enable him to deliver premier user experiences for clients as they leverage data to make informed decisions.