Automotive aftermarket organizations are operating in an increasingly complex commercial environment. Rising labor costs, electrification, inflation, evolving customer expectations, and growing competition from independent service providers are making it harder to protect margins while retaining customer loyalty.
In this webinar, experts from Ducker Carlisle and Vendavo will examine the market forces reshaping the aftermarket and explore how leading OEMs, dealers, and service organizations are responding. Join us to learn practical strategies for strengthening pricing discipline, improving customer retention, and building commercial capabilities that protect profitability across the service value chain.